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AA Battery Services FAQ’s

If you have any questions about your AA Battery Services, you’ve come to the right place.

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FAQs

*How much does it cost?

Since all batteries do not cost the same, contact the AA now on 0861 000 234 for all your battery requirements.

Do I have to be an AA member to use this service?

Yes, as all the listed benefits or perks will be provided at your disposal; such as on-site battery tests and diagnosis, jump starts, delivery, and installation for AA mobile battery sales which is FREE to AA Members and customers. Non-AA Members can receive the same benefits as AA Members, except for the call out fee which is payable in advance.

Is the call out fee included?

AA members only pay for the battery price while non-AA members will be charged a call-out fee.

Are your battery prices affordable?

Our high-quality batteries (made from Nickel and Calcium) come with a 2-year warranty and our pricing is very competitive, especially seeing that we deliver to you and install, thus taking away the hassle and cost of looking for replacement batteries.

How do I pay?

We arrive with batteries in stock, so there’s no need to drive out to buy a new battery. Payment is easy with on-the-spot mobile card terminals that are able to receive payment for both debit and credit cards. You’ll be back on the road in no time!

When can I call for immediate assistance?

We’re available 24-hours a day, 7 days a week, 365 days a year.

How does the service work?

A qualified technician will diagnose the problem on arrival. Each of our qualified technicians carries with them a high-tech portable device that produces a complete diagnosis of a vehicle’s battery and charging system. This device is used to identify the battery health, and the type of battery needed.

How do I know when to check or replace my battery?

If your car is already displaying worrying symptoms, such as sluggish cold-starting (in the morning), then the only solution may be to replace the battery with our new EFB batteries from the AA. The best advice is to have the battery checked before winter starts, particularly if it is more than three years old.

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The Automobile Association of South Africa

For over 90 years, we’ve provided you with roadside rescue and security, so you know you can rely on the Automobile Association day and night.

We aim to empower you as a road user and add value to your life with our products and services.

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