Get in touch
Need help with something AA related?
I need help choosing a product
Have a comment or a question?
We’re ready to help in any way we can – and your feedback is important to us too. Fill out the form below or call us on 0861 000 234. Our contact centre is available 24 hours a day, 7 days a week, 365 days a year.
0861 000 234
(Open 24 hours Monday – Sunday)
365 days a year
Your feedback is important to us
Complaints and Claim Process
- All complaints SLA are 24 to 48 hours
- All refund/ Claim payments take 7 to 14 business days from the date all documents are obtained
- All Complaints or Claims can be sent to TheAA@aasa.co.za