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Need help with something AA related? Have a comment or a question? We’re ready to help in any way we can – and your feedback is important to us too. Fill out the form below or call us on 0861 000 234. Our contact centre is available 24 hours a day, 7 days a week, 365 days a year.
Complaints and Claim Process
- All complaints SLA are 24 to 48 hours
- All refund/ Claim payments take 7 to 14 business days from the date all documents are obtained
- All Complaints or Claims can be sent to TheAA@aasa.co.za