fb

Get in touch

Need help with something AA related? Have a comment or a question? We’re ready to help in any way we can – and your feedback is important to us too. Fill out the form below or call us on 0861 000 234. Our contact centre is available 24 hours a day, 7 days a week, 365 days a year.

Complaints and Claim Process

  • All complaints SLA are 24 to 48 hours
  • All refund/ Claim payments take 7 to 14 business days from the date all documents are obtained
  • All Complaints or Claims can be sent to TheAA@aasa.co.za

Emergency number

0861 000 234

(Open 24 hours Monday – Sunday)

 


Head office

POSTAL ADDRESS

Customer Relations
PO Box 596
Johannesburg
2000

 

FAX NUMBER

+27 (086) 524 2251

 
E-MAIL

aasa@aasa.co.za

 
 
PHYSICAL ADDRESS

Denis Paxton House
4 Hyperion Road
Barbeque Downs
Kyalami

 

 

GPS COORDINATES

25°59’54.0″S+28°04’21.4″E

VIEW MAP & DIRECTIONS