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AA DESIGNATED DRIVER TERMS & CONDITIONS

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICE.

 Your access and use of the Services constitutes your agreement to be bound by these Terms.  If you do not agree to these Terms, you may not access or use the Service.

The AA may amend the Terms related to the Services from time to time. Amendments will be effective upon the AA’s posting of such updated Terms on its website. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.

Our collection and use of personal information in connection with the Services is as provided in the Privacy Policy located at https://aa.co.za/privacy-policy/.

 

  1. The Service:
  • The AA Designated Driver Service is a convenient and easy to use facility, designed to ensure that you will always arrive home safely after a night out. One simple call will book an AA Designated Driver team to meet you at your chosen venue, and at your requested time. Then you can sit back and rely on the AA to get you home (or to your chosen destination) in your own vehicle.
  • The Services are made available solely for your personal, non-commercial use, and are provided by independent third-party contractors who are not employed by the AA.

 

  1. Eligibility
  • You are eligible to use the Designated Driver service on the basis that you have remaining trip entitlements based on the number of trips provided to you, and that you are traveling in your own licensed and roadworthy vehicle.
  • You must be at least 18 years of age, and hold a valid driver’s licence?
  • Accessing the Service To use the service, please call the AA Designated Driver call centre on 0861 466 444.
  • By calling the call centre, you agree that you may be sent text (SMS) messages as part of the normal business operation of your use of the Services. You may opt-out of receiving text (SMS) messages from the AA at any time. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Services.

 

  1. Entitlements
  • Your AA Designated Driver package incorporates 1 trip per quarter of not more than 20km per trip.
  • You have 4 Designated Driver services available per year. 1 per quarter
  • Once you have utilised all your trips, additional trips will be charged at a rate per kilometre.
  • You may not authorize third parties to use the benefits to which you are entitled are not transferrable, thus you must be the owner of the vehicle that will be used by the AA Designated Driver team to chauffeur you, your passengers and vehicle home safely.
  • The AA reserve the right at any time to terminate your benefits under this service, at its absolute discretion

 

  1. General

The service is provided on an “as is” and “as available” basis. While every attempt is made to ensure a quality service is provided, the AA makes no representation or warranty regarding the reliability, timeliness, quality, suitability or availability of the service or that the service will be uninterrupted or error free.  The AA does not guarantee the quality, safety or ability of the third- party providers. You agree that the whole risk arising from the use of the service remains solely with you.

 

You agree that:

  • You will not hold the AA liable for any damage of whatsoever nature you may suffer as a result of using the Service or as a result of any failure by us to provide the Service.
  • You irrevocably indemnify the AA (including its directors, employees and agents) against any claim for damages which may be instituted against it by any person arising out of or in connection with the Service or a failure to provide the Service.
  • Should you have insurance cover in place in respect of your motor vehicle, this includes cover for drivers under the age of 25 and  you will notify your insurer in advance that you intend to make use of the Service.
  • You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes
  • You will not, in your use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party.

 

  1. Disputes:
  • Any dispute or claim arising as a result of the service may be submitted to AFSA for arbitration by an arbitrator chosen, in the absence of agreement between the parties within fourteen days, by the head of AFSA.
  • The Arbitration Award shall be final and binding on the parties.

 

  1. Enforcement

If any provision of these Terms is held to be illegal, invalid or unenforceable, in whole or in part, under any law, such provision or part thereof shall to that extent be deemed not to form part of these Terms but the legality, validity and enforceability of the other provisions in these Terms shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision or part thereof, given the contents and purpose of these Terms.

 

  1. Whole Agreement

These Terms constitute the entire agreement and understanding of the parties with respect to its subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding such subject matter. In these Terms, the words “including” and “include” mean “including, but not limited to.”

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