The AA looks after you, not just your car. AA Members get access to unrivalled benefits, ranging from roadside and emergency medical rescue to long-distance travel benefits as well as lifestyle benefits. View the summary of benefits.

Your core benefits will be available as soon as your payment has been received and your extended benefits will be activated after 72 hours, as we require a little longer to confirm your access. Remember that EFT payments can take up to 48 hours to reflect in our bank account.

• If you are a paid-up AA Member, your spouse and dependants under the age of 25 may take advantage of a 40% discount off the AA Membership rate.
• If you have family members 60 years and over, who travel less frequently, they may prefer our AA 60+ Advantage+, AA 60+ Advantage Membership options, giving them peace of mind at a price to suit their pocket.

To add your loved ones, you can visit our website and amend your Membership online, or call us on 0861 000 234 weekdays between 8 am and 5 pm to arrange for your spouse or dependant/s to be added to your Membership or to upgrade your benefits with immediate effect, as soon as your payment is received.

Access to our range of extended benefits takes a little longer and should be available after 72 hours.

To make any amendments to your Membership like adding or removing a spouse or dependants, you can visit https://appserver.aa.co.za/MemberApplication/ or call us on 0861 000 234 weekdays between 8 am and 5 pm to arrange for your spouse or dependant/s to be added to your Membership or to upgrade your benefits with immediate effect, as soon as your payment is received.

Access to our range of extended benefits takes a little longer and should be available after 72 hours.

To renew your AA Membership, visit https://appserver.aa.co.za/MemberApplication/ or call us on 011 799 1696 weekdays between 8 am and 5 pm to renew your Membership.

Changes to your AA Membership, other than upgrading your Membership, can only be when you renew your Membership.

AA Membership is not transferable. It is not attached to any specific vehicle however, covers you in any vehicle you may drive.

It’s important to keep your personal details up to date in the event of an emergency. You can update your details by calling 0861 000 234 weekdays between 8 am and 5 pm, by visiting visit one of our AA Accredited Sales Agent stores or visiting https://appserver.aa.co.za/MemberApplication/ and logging into My AA.

You can call us on 0861 000 234, or click the Emergency Assistance button on the AA Rescue Me App if you’re in need of Medical or Roadside Assistance or Armed Response (subscription needed).

In order to give you quick and efficient assistance, please have your AA Membership number handy. If you do not have it with you, we’ll be able to confirm your Membership using your ID number.

When call-outs are needed, we’ll need to know the type of assistance you require, your exact location and destination details, as well as your vehicle details, so that we can find you easily.

We will get to you as quickly as possible by dispatching the first available and closest vehicle to your assistance. The response time will vary depending on traffic and incident volumes, as well as your location and the prevailing weather conditions. The AA Emergency Call Centre dispatch team will advise you of the estimated time of arrival when you call.

To avoid spending time adding your vehicle details when you call for roadside assistance, call us on 0861 000 234 or e-mail us at TheAA@aasa.co.za, to update your vehicle details.

Your AA Membership is personal to you. This means that you need to be present when assistance is required. No other person can use your AA Membership card or access your benefits in your absence.

Your friends and family can use AA services to help them:

• They may request assistance by calling us on 0861 000 234. One of our consultants will assist and provide a quote for the service required and assistance can then be dispatched immediately.
• They may call us on 0861 000 234 and arrange to take up AA Membership with access to core benefits immediately by making payment on the phone or through our roadside patrol technicians. Access to our range of extended benefits takes a little longer and should be available after 72 hours.

Your AA Membership covers you and not your car. This means that you can take advantage of all the AA’s benefits and services regardless of whether you are the driver or passenger, in your, or someone else’s vehicle.

The AA will always assist you even if you have already used all your call-out entitlements for your Membership year. The AA Emergency Call Centre dispatch team will quote you at AA preferential rates.